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Welcome to Heart in Creation, a platform devoted to crafting and selling unique handmade cards, gifts, and decorations for various occasions. The website is owned and run by Kamila Burchart. We ask you to review these terms and conditions carefully before using our website. Your website usage signifies your consent to abide by these terms and conditions.

Intellectual Property and Acceptable Use

Users can create and/or upload content, including but not limited to birthday messages, names, or personalised messages for greeting cards on the Website. Users are expected to hold necessary permissions for any uploaded content and must ensure not to infringe upon copyright or other laws. Any violation of these guidelines could lead to the termination of the User's access to the Website and its services.


By placing an order with us, you will be deemed to have read, understood and agreed to these Terms and Conditions. 

By placing an order with Heart in Creation, you agree to the following terms and conditions:

  • You are responsible for checking the details of your order before submitting it.

  • Once you have submitted your order, we will send you a confirmation email. Please note that your order has yet to be accepted. We will only accept your order once we have processed it and dispatched the goods.

  • If an item is out of stock, we will contact you to let you know. You can cancel your order or wait for the item to be back in stock.

  • If we cannot obtain authorisation for your payment, we will cancel your order.

  • If we identify a pricing or product description error, we will contact you to let you know. You can cancel your order or accept the corrected price or product description.

  • If you do not meet any of the order criteria set out in the Terms & Conditions, we will cancel your order.

We reserve the right to reject any order at any time.

We will take all reasonable care to keep the details of your order and payment secure. However, we cannot be held liable for any loss you may suffer if a third party gains unauthorised access to your data.

Payment Terms

Payment for all orders is at the point of despatch. All prices are inclusive of VAT (where applicable) at the current rates and are correct when entering the information into the system. The total cost of your order is the price of the products ordered with the delivery cost. We accept payments through Stripe and PayPal.

To be eligible to purchase products on this website and lawfully enter into and form contracts on this website under the law, you must:


  • Register by providing your real name, phone number, e-mail address, payment details and other requested information.

  • Be over 18 years of age.

  • Stipulate a delivery address.

  • Possess a valid credit or debit card issued by a bank acceptable to us.

By making an offer to buy a product, you expressly authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Contract Cancellation

Please note that you are entitled to cancel this contract if you so wish, provided you exercise your right no longer than 14 days after the day on which you receive the products. If you want to exercise your right to cancel this contract before the order is despatched, please get in touch with us at If your order has already been dispatched, please follow the procedure in the Delivery and Returns Policy.

Termination of Access

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. We reserve the right to refuse service to anyone for any reason.

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